Clear product information
We aim to show useful details about materials, sizing, care, pricing, and availability on every product page.
Our story
Thoughtful layers for everyday homes
Tails & Loom is an online home-textile retailer operated by Ecogreen Home LLC, a United States limited liability company established to serve customers with thoughtfully curated bedding and home textiles. We provide clear product information and straightforward customer care.
Upfront order costs
Prices are displayed in USD. You'll only pay the product price plus any applicable shipping fee. No sales tax or additional fees will be added at checkout. Tails & Loom covers all applicable customs duties, import taxes, customs-clearance fees, and other import-related charges. Customers will not be required to pay additional customs charges upon delivery.
Support after purchase
All physical products are covered by free 30-day returns, with no restocking fee and a prepaid return label after approval.
Who we are
An independent online home-textile store
Operated by Ecogreen Home LLC in the United States, we currently serve customers in the United States.
Products are made to order and fulfilled by our third-party production and fulfillment partner at No. 12, Zhanqian Road, Liwan District, Guangzhou, Guangdong 510010, China. Product-specific materials, available sizes, and care information are provided on the relevant product page.
Business information
Where we operate
Registered business address
1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, United States
For legal notices only. This is not a retail or customer-service location; no walk-ins.
Authorized returns warehouse
630 George St, Marshfield, MO 65706, USA
Approved mail returns only; no walk-ins.
Customer care
How to reach us
Email us at Contact@TailsAndLoom.com.
Call +1 505-234-6818.
Online from 9:30 AM to 5:00 PM PT, Monday–Sunday
For returns, please contact customer care before sending a parcel so we can provide authorization and a prepaid label.