Clear product information
We aim to show useful details about materials, sizing, care, pricing, and availability on every product page.
Our story
Thoughtful layers for everyday homes
Tails & Loom is an independent online retailer established in August 2026. We curate bedding and home textiles for comfortable, lived-in spaces, with clear product information and straightforward customer care.
Upfront order costs
Prices are shown in USD and include applicable taxes. Duties, import taxes, and VAT are covered by us.
Support after purchase
Eligible orders include free 30-day returns, with no restocking fee and a prepaid return label after approval.
Who we are
An independent online home-textile store
Based in Hanoi, Vietnam, we serve customers in the United States, Canada, Australia, the European Union, the United Kingdom, Norway, Switzerland, and Iceland.
Products may be manufactured in Vietnam or China, depending on the product and fulfillment availability. Product-specific materials, available sizes, and care information are provided on the relevant product page.
Business information
Where we operate
Registered business address
265 Cau Giay, Dich Vong Ward, Ha Noi, 100000, Viet Nam
For legal notices only. This is not a retail or customer-service location; no walk-ins.
US fulfillment and authorized returns warehouse
630 George St, Marshfield, MO 65706, USA
Approved mail returns only; no walk-ins.
Customer care
How to reach us
Email us at Contact@TailsAndLoom.com.
Online from 9:30 AM to 5:00 PM PT, Monday–Sunday
For returns, please contact customer care before sending a parcel so we can provide authorization and a prepaid label.