Legal notice

Last updated: September 12, 2026

Store operator

• Trading name: Tails & Loom
• Operator and business form: Ecogreen Home LLC (Single-Member LLC)
• Online establishment: August 2026
• Website: TailsAndLoom.com
• Registered business address: 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, United States
• Email: Contact@TailsAndLoom.com
• Customer support hours: 9:30 AM–5:00 PM PT, Monday–Sunday

The registered business address is provided for legal notices only. It is not a retail or customer-service location and does not accept walk-in visits. Customer support is provided by email and phone at +1 505-234-6818.

Fulfillment location

No. 12, Zhanqian Road
Liwan District, Guangzhou
Guangdong 510010, China

Products are made to order and dispatched by our third-party production and fulfillment partner from this facility. It is not a customer-service or return location and does not accept walk-in visits.

Authorized returns warehouse

630 George St
Marshfield, MO 65706
USA

This warehouse accepts authorized mail returns only. It does not provide customer service or accept walk-in visits. Customers must obtain return authorization and instructions before sending an item.

Contact

For questions, complaints, order support, returns, or legal notices, email Contact@TailsAndLoom.com.